Today I stumbled across a great article from the NY Times about one of our great past presidents using Twitter. Go ahead, read it, I’ll wait.
Pretty cool, huh?
Several things are going on here, which I think you can use for your business.
Niche it, Baby
I’ve never heard of the JQA diaries until today, and most likely neither have you. Thanks to some graduate student for mentioning that it looked like a Twitter feed, another person for acting on that observation, a Historical Society with a look-forward approach (and a NY Times writer), now you have. As of today, this account now has over 6000 followers. This little niche of history buffs is just the audience that the Massachesetts Historical Society wants, and they’ve found a way to “promote their wares” via Twitter.
Lesson: Find a topic that interests people. Provide updates on a consistent basis, and you’ve got an immediate audience. People will tell others, and in no time you’ll have a nice following of warm leads.
The Old is New
While reading a 200 year old diary isn’t exactly exciting to everyone, it is to some. And that “some” is very interested in what is said by the account holder. Old news is in demand, and over 6000 people are eagerly awaiting the next tweet, whether it’s about rough seas or card playing.
Lesson: Take information in your industry that you think everyone knows, and post about it. Or blog about it. You’ll increase your followers, RSS subscriptions, and website traffic because no one else is doing it.
Be Afraid Aware, Very Aware
Every day we are exposed to mundane and boring things in our industry. We see them all the time, and pay no attention or give no second thought to them. But smart business owners are taking those simple things and writing about them. They are showing the behind-the-scenes to their business, or posting updates to their ‘boring’ day and people are interested.
For instance, I have a customer that sells memory foam mattresses. One day I was at Target returning an item. In front of me was a lady who was returning one of those mattress-topper memory foam things. You roll them out on your mattress and they supposedly make it more comfortable to sleep on. Well, I listened to her go on about how lumpy it made her bed, how it didn’t help her sleep, etc. so I mentioned it to my client. He wrote up a blog post about these toppers (and their problems), and today it is one of his most popular posts ever.
Lesson: Watch what’s going on around you daily. What things do you take for granted that your audience might find really useful? Do you do something to each of your products to make it unique? Do you meet interesting people in your industry that others may find interesting as well?
Integration
The JQA diary posts also integrate with maps, making it even more interesting. Even though the voyage took place 200 years ago, you can follow along today as if it were happening in real time. You can see where in the ocean JQA is, and experience just what he was.
Lance Armstrong is a great user of integration, often posting his ‘view from the office’ pictures on TwitPic. Bicyclers, cancer survivors and just fans love these updates. They are interesting to his readers, and it helps him increase and identify his brand.
Lesson: Use technology to show what you do and who you are. Become a real face to an otherwise faceless business identity.
You can learn a lot from a president that sailed the seas 200 years ago. And you can take those things, along with the actions of some smart people, and apply them to your business. How are you using similar tactics and posts to increase your business?


