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A Selfish Social Media Experiment

Monday, July 12th, 2010

Social media is, well, social.  Taking a group of people that have (somewhat) common interests and sharing information about them helps everything grow – business, social life, confidence, awareness and much more.

Today I’d like to take advantage of my social circle for purely personal reasons.  Our oldest son Rian is a senior this coming year.  He’s getting his ducks in a row for the after school life, but for now we”ve got lots to focus on, including things like class ring, senior trip and photos.

That last one is what I’d like my social circle to help me with.  You see, a local St. Louis Photographer named Holly McCaig is conducting a sort of similar social media experiment of her own.  She’s giving away a $2700+ photo package to a senior this year.  That senior has to submit a non-professional photo and then the fans vote on the winner.  It’s called the Hottie Contest.  And I’d like your help to get my son to win.

How You Can Help Rian Win in Just Two Clicks

Here are the steps to help – there are just two.

  1. First you must Like the Holly McCaig Photography page on Facebook.  Don’t worry, once the contest is over you can always unlike it – but please don’t unlike it until after the contest is over!
  2. Second you need to Like Rian’s photo in her contest album.  His pic is the last one, he’s sitting on our back deck and has a black shirt with stuff on it.  Scroll to the bottom of the page with his pic and click the Like button.

That’s it – I really appreciate your help and hope that the social world pulls through for a winner!

Posted in contests, social media | No Responses »

Your Most Important Post

Tuesday, March 2nd, 2010

Many times when we come up with great inspiration for a blog post or twitter status update, we take it straight to the web and start typing.  Since numbers and analytics data are what drive many of us, (perhaps we should call it egolytics), we’re always on the lookout for that one great post that drives a huge amount of traffic.Most Important

…and to you it seems like the most important post of your career.  This is the one.  You’ve got some great info and you’re ready to bust on the scene with a groundbreaking update.

It may be good info, it may bring you a ton of traffic, and get lots of inbound links, but it’s not your most important post.
Click to continue »

Posted in reputation, small business, social media | 3 Responses »

Interview: Greg Bussmann of Exec Business Products

Wednesday, December 30th, 2009

Exec Business Products is an independent, business to business office supplies company. We provide St. Louis businesses with everything from custom printing to hardware, and all the supplies in between. The company has been around for 30 years, me for half of that time. Exec has thrived in a competitive market by offering great service, prices as good or better than the chains, and free local delivery.

1. What first spurred you to get involved with social media for your business?

Well, the office supplies business is one that is rooted in old school methodology…from top to bottom, and as a result, I thought the sales process was a bit primitive…cold calling or canvassing door to door, trying to get your giant catalog in the hands of buyers, it works if you put enough numbers into the funnel, but it is also very hard to differentiate yourself from your competition…so I thought social media might present an opportunity to better leverage my sales efforts, since I am a small company, and get my message to more people than I could otherwise, in a way that the competition maybe had not caught on to yet.
Click to continue »

Posted in interviews, social media | 1 Response »
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Upcoming Business Series Announcement

Tuesday, December 8th, 2009

More and more businesses are getting online every day. Most of these businesses are doing so only because ‘everyone else is’.  This sense of urgency is good, but needs a foundation.  There’s nothing worse than a business that has a website simply because their competition does.  Online strategy should be learned, discussed and acted upon in order to succeed.

As many of you know, I’m the moving force behind Market Saint Louis, a twice-a-year business conference that focuses on teaching local St Louis businesses the ways of online optimization, advertising and more.  Speakers from around the country fly in to share their expertise on various subjects, from SEO to Pay per Click and Analytics.  2010 is going to be even bigger, with the conferences featuring two separate tracks – one for beginners and one for businesses that are already in the game to some level.

The event isn’t cheap (although the pre-agenda tickets aren’t very expensive) and some small businesses may have a hard time shelling out several hundred dollars in this economy just to learn how to spend more time and money on the Internet.  But it’s crucial for every business to be online now.

To help quell the fears of those business owners, I’ve partnered up with the Jefferson County Library to teach a series of free classes (yes, I said free) on Online Marketing, Social Media and more.  This series of classes will run January through March, and will be very limited both in amount as well as seating.

If you’re wondering just how your competition gets their website to the top of Google searches for items you sell, you’ll learn. If you know your business needs to be on Twitter or Facebook, but you don’t know how to use these tools, you’ll learn.  And if you want to grow your online sales, you’ll learn.

Scheduled Dates

Twitter Basics and Tips

Jan 14 – 9:30AM to Noon or March 4 – 6:00PM to 8:30PM
Learn how to set up a Twitter account and how to ‘tweet’.  You’ll learn about some great tools that will help you get more followers, find great information about your interests, and how to utilize some ‘behind the scenes’ tricks to get the most out of your new account.

Marketing Your Business Website

Feb 4 – 9:30 AM to Noon  or Mar 25 – 6:00PM to 8:30PM
Do you wonder why your website isn’t listed on Yahoo! or other search engines? Are you clueless about search marketing techniques that can draw customers to your site? We will cover topics such as Search Engine Optimization (SEO), online advertising tips and avenues, along with ways to increase your website traffic along with other offline marketing ideas.

Social Media for Business – Leverage Community to Build Your Brand

Feb 11 – 6:00PM to 8:30PM
Learn how to leverage blogging, video and social media sites like Twitter and Facebook to grow your business.

Download the flyer / schedule

Sign Up Now

All classes have very limited seating and will be at the Arnold branch of the Jefferson County Library.  To sign up, call 636-296-5171.

These will be the only classes offered this Spring.  For more information on the upcoming Market Saint Louis conference (and to get the cheap ticket price) visit MarketSTL.com

Posted in Marketing, Saint Louis, conferences, free stuff, local marketing, small business, social media | 5 Responses »
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How NOT to Use Social Media for Your Pizza Business

Thursday, December 3rd, 2009

About two months ago I read an incredible book by Chris Brogan titled “Trust Agents“.  I loved the book so much that I purchased additional copies and mailed them to all of my clients.

In short, the book goes over how businesses (or individuals that want to brand themselves) can use social media in ways that work to their advantage.  Things such as gaining trust with your followers, providing them with value, etc.  It’s an awesome read and one of the very few books I’m passionate about recommending to others.

There’s an etiquette (and strategy) in promoting your business on sites like Twitter, Facebook, etc. You don’t want to come across as a spammer, pushing out sale after self-serving sale and think that your followers will hang around.  Everyone loves to buy, but no one likes to be sold to.

Today’s perfect example of this is a conversation I had with Ferraro’s Pizza, a Saint Louis joint that uses Twitter to promote themselves.  Before this week, their Twitter account was abandoned, unused and dormant since mid-October.  Then today, the account suddenly pipes back into action – promoting their great lunch sales over and over again.  In a matter of 9 minutes, Feraro’s sent out 5 tweets about their specials. That’s. Excessive. Click to continue »

Posted in Marketing, books, competition, social media | 19 Responses »
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Dear RSS, I’ve Met Someone New

Thursday, September 3rd, 2009

Dear Google Reader/FeedBurner/RSS aggregator,

I can’t go on living with you this way.  We used to hang out all the time. You’d make my day better and show me new things that I didn’t realize existed.  Anytime I came to see you, you’d give me some great times. You and I would spend so much time together, walking on the beach or even just riding the bus. But things aren’t like they used to be.

Plus, you’d never come see me.  You wouldn’t introduce me to your friends. Honestly, our one-way relationship is strained.

Ok I’m just going to come out and say it – I’ve met someone new.  Someone that gives me just what I need.  She lets me choose the way I feel good, who and what I want to hear and even lets me easily reply quickly.  She introduces me to her friends with similar interests, and gives me more ‘feel good’ connections. She even lets me directly respond with her friends that create interesting items for me to consume. She teases me with quick blog titles and links that expose me to new industry writers and information.

Sure, you do some of that, too.  But the fact is I don’t really see a huge need for you any more.

And yes, I’ve heard the stories about her dating others. But that’s ok, too, because she isn’t afraid to share.  If another one of her friends see something that they like, she’s not afraid to share it with me too.  Yeah, I know that’s a little orgy-ish, but in the end I feel happy knowing that I got to experience something that I may have never done had it not been for her being in the middle.

Even weirder, she encourages me to share her goods with others.  And this sharing actually helps me with other relationships.

Her name is Twitter, and she has replaced your place in my heart.  I’m sorry.

Will

Posted in RSS, feedburner, social media, twitter | 1 Response »

What You Can Learn from Presidential Tweets

Thursday, August 6th, 2009

Today I stumbled across a great article from the NY Times about one of our great past presidents using Twitter.  Go ahead, read it, I’ll wait.

Pretty cool, huh?

Several things are going on here, which I think you can use for your business.

Niche it, Baby

I’ve never heard of the JQA diaries until today, and most likely neither have you.  Thanks to some graduate student for mentioning that it looked like a Twitter feed, another person for acting on that observation, a Historical Society with a look-forward approach  (and a NY Times writer), now you have.  As of today, this account now has over 6000 followers. This little niche of history buffs is just the audience that the Massachesetts Historical Society wants, and they’ve found a way to “promote their wares” via Twitter.

Lesson: Find a topic that interests people.  Provide updates on a consistent basis, and you’ve got an immediate audience.  People will tell others, and in no time you’ll have a nice following of warm leads.

The Old is New

While reading a 200 year old diary isn’t exactly exciting to everyone, it is to some.  And that “some” is very interested in what is said by the account holder.  Old news is in demand, and over 6000 people are eagerly awaiting the next tweet, whether it’s about rough seas or card playing.

Lesson: Take information in your industry that you think everyone knows, and post about it.  Or blog about it.  You’ll increase your followers, RSS subscriptions, and website traffic because no one else is doing it.

Be Afraid Aware, Very Aware

Every day we are exposed to mundane and boring things in our industry.  We see them all the time, and pay no attention or give no second thought to them.  But smart business owners are taking those simple things and writing about them.  They are showing the behind-the-scenes to their business, or posting updates to their ‘boring’ day and people are interested.

For instance, I have a customer that sells memory foam mattresses.  One day I was at Target returning an item.  In front of me was a lady who was returning one of those mattress-topper memory foam things.  You roll them out on your mattress and they supposedly make it more comfortable to sleep on.  Well, I listened to her go on about how lumpy it made her bed, how it didn’t help her sleep, etc. so I mentioned it to my client.  He wrote up a blog post about these toppers (and their problems), and today it is one of his most popular posts ever.

Lesson: Watch what’s going on around you daily.  What things do you take for granted that your audience might find really useful?  Do you do something to each of your products to make it unique? Do you meet interesting people in your industry that others may find interesting as well?

Integration

The JQA diary posts also integrate with maps, making it even more interesting.  Even though the voyage took place  200 years ago, you can follow along today as if it were happening in real time.  You can see where in the ocean JQA is, and experience just what he was.

Lance Armstrong is a great user of integration, often posting his ‘view from the office’ pictures on TwitPic.  Bicyclers, cancer survivors and just fans love these updates.  They are interesting to his readers, and it helps him increase and identify his brand.

Lesson: Use technology to show what you do and who you are.  Become a real face to an otherwise faceless business identity.

You can learn a lot from a president that sailed the seas 200 years ago.  And you can take those things, along with the actions of some smart people, and apply them to your business.  How are you using similar tactics and posts to increase your business?

Posted in Marketing, blogging, niches, social media, traffic | No Responses »
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Your Geeky Friends are Probably Getting It Cheaper

Friday, June 12th, 2009

Everyone loves saving money. Whether you’re blue collar, white collar, or even if your last name is Trump, you still like taking advantage of any opportunity to keep a few more bucks in your pocket.

Getting A Good Deal

Back in the day, (and still today, actually) coupon clipping was a great way to save money. I can remember my mom buying the Sunday paper simply to get the coupons.  She’d go through them, cut out the ones she wanted to use, and then wait for a double coupon day at the local grocery mart.

Today we’ve got so much information to sift through, it’s hard to keep up.  But thanks to social media websites like Twitter, (can Twitter really be called a ‘website’? It’s more of a tool) the ability to watch some of your favorite brands has become easier.  Getting information and savings is at your fingertips. Click to continue »

Posted in money, social media | No Responses »
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Tune Up Your Magnet

Saturday, January 24th, 2009

Back when I first got out of the military, I got a job at a local copier repair shop.  We tore down used copiers to their frame and then rebuilt the entire thing from the ground up with new parts.  We had one entire 4-shelf setup for each copier, storing parts that were still good, along with every screw, roller and rubber grommet that went back in. A good sized machine could take three or four days to complete.

It was very important for the repairmen to have nice tools, including a magnetized Phillips screwdriver.  Without this tool, it was pretty much impossible to get into those little nooks and crannies to tighten screws.

From time to time, the magnetism in the screwdrivers would wear off, and we’d have to ‘tune them up’.  We did so by taking apart an old solenoid and putting the tip of the screwdriver in the middle of it, then plug that bad boy in.  The magnetic forces created by the coil would help the magnetic particles refocus and realign, and by morning we’d have a kick-ass screwdriver again.

The Two Versions of Marketing

For years and years, marketing has been all about outbound (or Interruption) marketing.  Companies would interrupt people through email blasts, radio or tv commercials, telemarketing and more to try to get their brand in front of potential customers.  That was the old way.  It’s no fun, not trackable, and most companies weren’t really thrilled with doing it.  A necessary evil.

As the Internet continues to mature, new communication paths and opportunities are coming to business owners, including a great new way to market to potential customers – inbound marketing.  Think of inbound marketing as a lot like a magnet; you create content that people are drawn to.  People want to read your blog because it is interesting and provides insight to an industry or product they have never had access to before.  Can you see where I’m going with this?

If you aren’t doing inbound marketing, well, shame on you.  The time is here (actually, it’s passing you by) to get involved.  Creating content should be something you all the time.  This new content will pull in visitors that are looking for just what you’re talking about.  Yeah, thanks to search engines, RSS feeds and social media, it pulls them in.  You don’t have to go stand on a corner with a megaphone and beg people to come into your store, they’ll come because they are simply interested with what you have to say/provide.

Inbound marketing methods

Blogging – if you aren’t blogging at least once a week for your business, you are missing out on some major traffic.  From ranking your site for ‘long tail links’ to providing your customers with info they need, blogging is by far the number one way to increase your website’s overall footprint on the Internet.

SEO / SEM – If you’re reading this blog, chances are you’ve already been exposed to SEO in some amount.  Search engine optimization is an awesome way to increase your rankings in the “big three” as well as all the thousands of other smaller search engines out there.  SEO also means you understand and watch what your website visitors are doing, and if they’re not buying, how to adjust accordingly to prod them along.

Social Media – Today its all about relationships and community.  From mySpace to Facebook to Twitter and beyond, people are creating their own inbound marketing channels through these websites and methods of communication.

RSS – I had a hard time grasping RSS when it first came out.  It’s a tough one to explain, but once you understand it, you’ll never believe you could have made it through a week without it.  Good thing is, if you’re blogging, you’ve probably already got RSS capabilities, you just need to promote them a bit more.

Viral Media – YouTube used to be something that people visited because they were bored or just wanted to see themselves online.  However, when it sold to Google for 1.6 billion dollars, businesses soon figured out that there is huge potential in video.  Creating videos that people want to share can result in literally thousands of visitors to your website.  Be creative, think it out, and watch it grow.

Tools – As you start to grow your website, you’ll probably start to see some recurring themes.  People will be using search terms that push them to your website, and the information they seek you have.  Smart businesses are creating tools for these visitors, and thus cornering a part of a market that their competitors don’t have.  Examples? Sure.

  • An online mortgage calculator on a real estate agent’s website
  • A wine grading worksheet for wannabe connoisseurs
  • A downloadable town reference guide on a bed and breakfast owners’ website

So how’s your magnet working for you?

Is it focused and aligned, pulling in those customers (and dollars), or is it too weak (or non-existant) to hold onto your goal at all?  Your inbound marketing magnet should be on full blast, and if it isn’t, now is the time to get it tuned.

Posted in Marketing, SEO, beginner sem, business blogging, content, free stuff, small business, social media, traffic, trending, twitter, videos | 1 Response »

Six Degrees of Twitter

Wednesday, June 25th, 2008

Bored and looking for something to do?

Go to your twitter page.

Click on a picture of someone you’re following.

Now do this at least 6 more times.  You can’t look at who you’re clicking on, just click.

Once your on some page (hopefully someone you’ve never met/seen before), try to get back to your twitter page in 6 clicks or less.

This post has no SEO value whatsoever, Just for fun.  Although there are probably some deep things we could learn (but I’m not going to waste my time trying to figure out what they are.  This is enough of a time-waster as it is…)

Posted in social media | No Responses »

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