local marketing

...now browsing by category

 

Would You Pay for In-Depth SEO Info (and Lunch!)?

Monday, March 2nd, 2009

Because of the economy, more and more businesses are looking for ways to market themselves.  The ‘good years’ in the past are dwindling away as consumers tighten up their budgets and shut down their checkbooks.  Because of this, businesses are needing more and more to get in front of customers.

I talked to one business owner today who builds inground pools in the Saint Louis area.  For years his business has flourished.  Last year he had to add staff and purchase more vehicles to keep up with all the work.

This year, however, everything has ‘dried up’.  He’s having a hard time paying bills, especially new trucks and maintenace.  No one is buying homes, which means no one is spending on upgrades like pools.  So he’s checking into running a special in the local newspaper promoting a sale which he won’t make hardly anything off of.  Just to get his name out there, and to stay in business.

If you aren’t marketing your business now, you’re in for a shitload of trouble (pardon my French) when the market does turn around.  Those that took this time to start putting money into their Internet marketing are going to be so far ahead of the curve as the economy creeps back up that they won’t be able to catch up.

So, with all that said, here’s a question for you business owners:  Would you pay for a one-day seminar that taught you the basics of Search Engine Optimization (SEO), and also exposed you to some other marketing ideas, such as video marketing, email and direct markeitng, and maybe even something on website maintenance?  Would you pay $299? $199? $99? $69?

What would it be worth to you to gain a HUGE amount of information about Internet Marketing for your business at a one-day seminar catered to your needs?

Arnold MO Chamber of Commerce Meeting – What I Maybe Would Have Said

Thursday, February 19th, 2009

Earlier this week I attended the Arnold Chamber of Commerce meeting for February.  Arnold is a small town of about 20,000 residents, south of Saint Louis in Missouri.

I was surprised to find so many businesses taking part in the Chamber meeting. Several people who had taken my classes were there, so it was nice to see some familiar faces from the get-go.

The meeting included a lunch served by the people at Ponderosa Restaurant and a drink (water for me).  There were a few announcements along with the opportunity to introduce the guests (me and many others).  I met some nice people and had a good time.

Apparently normally the Chamber has a guest speaker at most of their meetings, however this one backed out, so they decided to do a ‘topic’ instead, and this months topic was Marketing Your Business.  Right up my alley, or so I thought.

The first speaker was from DDI Media, a local billboard company.  She promoted her billboards and told of her pricing schedule.  No mention of  ‘marketing’ tips.

Second and third were salesmen from local newspapers.  They talked about their great subscription base and blurted out their inflated circulation numbers, all in an attempt to get more advertisers.  No mention of marketing tips.

Can you see where this is going?

Next up was supposed to be the ‘Welcome Wagon’, a company that puts (imagine this) ads in a little packet that they give out to all the people who apply for residency permits.  No mention of marketing tips.

Last was the good ‘ole Yellow Book.  This lady was even worse than the others.  She simply read from a flyer that she had handed out and told the business owners about all the great things that YB does.  She mentioned (incorrectly) Pay to Click, and Search Ads, although I guarantee I could talk circles around her about her own product.  It was funny to watch her read what she was selling when it was obvious that she didn’t know jack squat about it.

So, since there was no mention of actual marketing tips (the “topic” of the day), I’m going to simply pretend like I was asked to also speak.

“Thank you for this opportunity.  I’d like to share with you seven tips that you can go back to the office and do today that will help increase your business revenue.

  1. Add your business to Google Maps.  Take the time to put in as much information as you can, including your products, services, hours and what kind of payments you take.  Add information on what you do, how well you do it, and verify your address through Google’s verification system.
  2. Start asking customers to write reviews about your business on Yelp!, Mixx, and other local-based websites.  Don’t fake the reviews yourself, or ask your relatives to do it – those are too obvious.
  3. Set up a blog on your website, and publish something each week (at a minimum).  Listen to your customers, and use their questions as fodder for your upcoming posts.  Blogging for business can lead to very nice ROI.
  4. Get a Twitter account, and start posting daily messages about your business.  Don’t be boring, post things that people will find interesting. Link your account to your website, and set up an account through twitterfeed that automatically posts your new blogs.
  5. Start tracking your website visitors.  Add Google’s analytics program to your site and learn where people are finding you.  Do you know how many people call you because of your website? …which brings me to number six…
  6. Consider getting a call tracking service.  Call tracking lets you get separate phone numbers for each of your marketing campaigns.  You can then track that campaign and literally tell how well or poor it did.  Doing a direct-mail campaign? Get a phone number that only shows up on your mailer. When people call, you’ll know just how that campaign did.  And it’s not expensive.
  7. And lastly, consider attending a seminar on Search Engine Marketing (SEM).  You’ll be blown away by the amount of things you can do online that can increase your bottom line beyond what you ever thought possible.  There are competitors of yours out there who haven’t heard about SEM yet, but when they do, you’ll be sorry you didn’t get to it first.

Ok sure, some of this may be self-serving in a roundabout way, but hey at least I’m giving real marketing tips.

I look forward to future Chamber meetings, and the topics they’ll cover in the future.  I could definitely use some education on things like accounting and such, so I’m sure it will benefit me in the long run.

What’s Your 2009 SEO Forecast and Plan?

Tuesday, December 23rd, 2008

Next year looks to be an exciting year in the world of online marketing.  With the economy in the dumps, a new president coming to office, and the stock market in the trash, there’s no better time than now to sit at your desk and forecast out the next year.

If you’re worried about the economy, just put all zeros across your forecast sheet.  Any money made will be a bonus.

If you’re concerned about the new president – consider this.  Every inauguration year since the 70′s has been the worst for that president.

If your stocks are in the dumpster, plan on selling them for a loss and putting that money into a bag which you can then hide in a Folgers can.

In all seriousness, this really is time to sit down and look at last year’s goals.  Did you meet them? Exceed them? Did you set any goals?  It’s time you do for 2009.

When you set those goals, don’t forget to budget some money for online marketing.  Whether its a link building campaign, direct mail campaign that drives traffic or just some good ‘ol blogging, make sure you’ve got your ammunition stockpiled and ready.  2009 is looking bleak, so go into this war prepared.

As for me, I’ve already started looking at this year’s goals, forecasts and actual revenue which is helping me forecast (conservatively) next years’ returns.  It will be a good year for me, will it be for you?

They Still Don’t Get It

Wednesday, December 17th, 2008

Yesterday I offered 449 entrepreneurs in the Saint Louis area an opportunity to promote their business, show off their subject-matter-expertness and even get a free link back to their business website.  I offered all of this for free, in exchange for a simple article (in which they could also promote their business).

The offer went straight to all 449 InBoxes, so I can safety assume that at least 85% of them were delivered successfully.  In fact, meetup.com probably has bounce measures in place to weed out the false members, so it’s possible that 100% of the members received my offer.

Yet not one took me up on it.

Not one of 449 entrepreneurs took advantage of a great marketing opportunity.  Why?  Could it be because they thought they’d be helping my client and not themselves? Perhaps.  Could it be because they didn’t understand what I was asking for? Perhaps.

But I think the answer is quite simple.  Small business owners still don’t understand the power of marketing on the Internet.  Not even close.

Two years ago I was hired by a local retail mattress store.  They had a website that wasn’t the greatest, and they were paying AT&T an outageous amount of money for traffic and marketing.  Yet their website wasn’t selling a damn thing.  It wasn’t generating leads, it wasn’t producing revenue, it was simply a train wreck.

It wasn’t necessarily their fault.  As with most SMB owners, when a big company like AT&T comes in, they may be overwhelmed with the statistics that are thrown at them.  They are promised ‘online marketing’ and ‘traffic’ with great generality and glazing over of details.  What kind of marketing? What kind of traffic?  They don’t know to ask, and they don’t even know what answer is the correct one.

On top of this, SMB owners aren’t web designers.  They are given archaic tools and expected to produce a customer-friendly website.  They aren’t given guidance, they aren’t even told how to create a simple contact form.  So it’s no wonder the money goes down the drain.  And most SMBs don’t exactly have money to just throw down the marketing drain.

Shortly after I was hired, we started rebuilding their entire website.  They weened off the phone book ads one at a time, canceled AT&T’s “marketing” and put all their efforts into the web.  It’s a good thing, too, as the business was slowly going downhill.  Downhill to the point that had they not made this bold move, they’d probably be out of business today.  (And this isn’t just me bragging, you can ask Doug yourself)

Once we launched the newly designed site, a (not so) amazing thing happened.  They started ranking.  They started getting quality traffic.  People started calling.  Customers started asking for prices and delivery.  Their website was actually generating a decent ROI.

Over time, you’ll learn that one of the best things you can do for a website is to provide new and relevant content often.  Search engines love the content, and if it’s on target with your industry, you’ll start to see rankings for long tail searches you never thought would bring you traffic (and sales!).  Providing this content gets more and more difficult over time, as you start to run out of things to say.

Now, my client still has plenty of content ammunition.  But he also knows that there are things that he doesn’t know, that are related to his industry, but he doesn’t know.  And these things are just what I was asking other SMB owners to write about.  But they didn’t.  Why?

The other huge part of getting more traffic to your website is links.  And in particular, links from industry-related websites are great ways to improve your over SERP rankings.  So writing an article for another website, that is willing to link back to yours, is an awesome opportunity.  One that 449 St. Louis entrepreneurs missed.

Small Town Newspapers Aren’t Going Anywhere

Friday, November 28th, 2008

We’ve got a small newspaper in our town.  By small, I mean they probably have a circulation of around 25,000.  It has been around for years, it comes to your mailbox free, and its chock-full of community information.

Many, many people are used to the newspaper, its information, and its consistence.  So its no wonder when I peruse through it each week that it’s full of ads from local companies.  The ads aren’t cheap, either.  $75 for a business card-sized ad, per week, with a 6 month agreement.

Not cheap, particularly for very local small businesses.  Yet with (what small business owners must consider) a modest circulation, they must believe that its worth it.  But I think there’s a problem.

Every week when I look through the paper to check out the ads, I’m amazed at the types of businesses that advertise in there.  Game stores, towing companies, payday loan companies and more.  I’d estimate that 60-75% of the ads are for businesses that should be targeting the 40 and under crowd.

Do you see the problem?

Getting to Second Base with a Small Business

Tuesday, November 4th, 2008

Many small businesses are clueless about Internet Marketing – particularly smaller Mom & Pop businesses.  For many (and in some cases many many may) years, marketing meant spending money on a Yellow Pages ad and perhaps sponsoring a local baseball team or getting a booth at the Home & Garden Show.  These things may still work, but it’s not the 60′s any more.

These hyperlocal businesses have relied on the uniqueness, and have never even considered taking on the big guys.  They are run mostly by older folks who are not yet ready to embrace the Internet, nor the technology related to it.  Heck, even talking some of these people into getting a website is a chore.

This is all about to change, as these ‘older’ small business owners start to retire, they are going to either

  • Close up / go out of business
  • Sell off their business
  • Give the business to a child/relative

No matter what they choose to do, the younger small business owner crowd will be more adaptive to the newer technology.  While some of these new owners may still be older than the Apple IIe generation (remember using that in school?), a majority of them are going to be more receptive to websites, Internet Marketing and even Social Networking.  That means you still have a shot at getting their business, but you’ve gotta take it slow.

Highly Targeted Niche Website for Sale (Saint Louis Area)

Thursday, October 16th, 2008

For nearly 5 years I’ve run a website called Arnold Talk here in my home town of Arnold, Missouri.  The website has gone from a forum to a complete community website that promotes local events and has a very active forum.  The site gets well over a half million hits every month, all from very targeted traffic (Arnold residents).

I’ve had a horribly difficult time getting advertisers, therefore I’ve financed the entire thing (minus a scattered donation here and there) and now I must stop.  As my business continues to grow, I’ve got to start cutting out some of the things that are not part of my core focus.

Therefore I’m going to shut down this hugely popular website.  That is, if no one offers me some buck$ to buy it.

Hyperlocal websites are getting really popular nowadays.  This is probably the entirely wrong time to close down this site, especially with the amount of traffic that it gets month after month.  But I’m no ad salesman and can’t even generate a decent income to make the site worth keeping.  Traffic or not.

Interested in buying it? Here’s the link.  Make me an offer (by Oct 31).

Growing Trend: Teacher/Class Websites

Thursday, October 2nd, 2008

I’ve noticed a new trend this year now that school is in full swing. I’ve got a whole houseful of kids, and all of them generate a nice stack of paper each friday in their “Friday folder”. And I’ve noticed a common theme: teacher websites.

Teachers are starting to pull away from the generic .edu website (or k12.state.us) and create their own class websites thanks to some third party websites like TeacherWeb and ClassJump – and they’re getting some pretty crappy URLs as a result.  For example, here’s my son’s teacher’s page.  (Check out that URL – which shows up on every newsletter she sends home.)  In total, there are about 8 teachers at the boys’ school that have their “own websites”.  There are around 45 teachers total in the school.

While the concept of websites for your kid is great in elementary, once they start going to middle school and have upwards of 8-9 teachers, then what?

Several years back, I wrote a totally custom CMS for a local parent’s club.  They could admin it from the back end, they could add events, change colors, all that jazz.  I then decided it was nice enough to package and sell to other parent’s clubs, and I did so successfully.  I bundled the CMS with a hosting plan to make more money.  But I ran out of excitement for the project and it’s lapsed.  Looks like I was a few years ahead of the curve.  Now they’re all doing it.  Maybe I should gear that baby back up.

This trend is going to continue.  Next year I’ll bet half of the teachers in our local elementary school will have sites.

Are you cashing in on this trend?

I see a lot of things these two example sites could offer to increase their visibility and usage. Why doesn’t TeacherWeb offer a ‘free’ domain when a teacher signs up?  They could park the domain on this URL and then link back to themselves, thus increasing their backlinks.  If they don’t want to do that, why not a shorter URL for teachers via Mod Rewrite?  Don’t they realize how silly these links look when printed on paper?

Another idea – why not offer RSS?  Or an email list that teachers could blast when something special is coming up?

There are a lot of areas for someone with a really good plan to swoop in and kick butt in this area.

SEO is Dead in St. Louis

Tuesday, September 30th, 2008

There’s a very huge untapped SEO market in St. Louis. It’s sitting just under the surface, waiting to boil over. Can you find it?

Every time a potential client from the Saint Louis area calls me, I’m honestly baffled by the lack of SEO – both on their part and that of their competitors.

I was recently approached by a local manufacturer of a certain product. They asked me to do an SEO audit on their website and I was blown away by the potential that they had online. There are NO other local businesses building their website in any search engine-friendly way. Most of their competitors (and you’d know their names if I said them) have very archaic websites, some still with splash pages and graphic-based navigation on most sites. It’s pathetic. This smaller business has a huge advantage if they start SEOing their site now.

Nearly two years ago I met a nice guy who’s Dad owns a retail business in the St Louis area. He had taken one of my free classes I teach at the local library on online marketing. He and his dad hired me to rebuild their website in a more SEO-friendly manner, and in early October 2007 we launched their new site. By November they were receiving more traffic than they’d ever had before, and then the record months started. This (literally) Dad-and-son shop has now had ten record months of sales – and they are not afraid to admit most of this is attributed to their local SEO efforts. These guys are outranking some big chain stores for moderate to high-priced products.

Even an industry like real estate is mostly untapped. Sure, the real estate market isn’t exactly teeming with extra funds for marketing efforts, but that’s just the point. This down economy is the best time to get strongly positioned online for ‘real estate town‘. And when the market swings around (and we all know it will), some real estate agent is going to be so damn busy they won’t know what hit them. Why are no real estate agents in Saint Louis doing SEO?

One last thought – perhaps the reason no Saint Louis business is really putting money into online efforts is because they think there is a big lack of people (customers) online in the local area. They couldn’t be more wrong.

Just because we don’t have the population numbers of towns like San Francisco and New York doesn’t mean we don’t exist. Saint Louis is strong with bloggers, business leaders and online searchers. These people buy your products and will tell others about them.

The recent InterPlay festival – while it isn’t yet rivalling festivals like SXSW – will soon be a major event based in the Saint Louis area. There are some very active bloggers who like to talk about your products.

There is so much potential for local industry leaders to move into online but no one is doing it. I see it a lot and I’m still blown away by it. If you own a local St Louis business, no matter how small, you’re missing a golden opportunity to steal business from your larger competitors.

Got Me Some New Biz Cards

Tuesday, September 16th, 2008

I ordered some new business cards for the big festival this weekend.  My old ones didn’t mention my Missouri SEO website, and I kinda want to start promoting that more than the hosting one.

What do you think, too girly?