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Is There a Marketing Baboon Loose in Your Neighborhood?

Thursday, August 19th, 2010

The big news in Saint Louis today is that there appears to be a baboon on the loose.

But what’s worse than a monkey running around your back yard? A business owner that is letting monkeys market his business.
Get that monkey out of your neighborhood!
Don’t let some monkey run your marketing campaign, telling you that you need to be on the radio, on billboards or even on the side of the Metro.  Where you need to be is on page one of Google for your main search term.

And there’s only one guy in Saint Louis that can do that – me.

I’m the number one SEO in Saint Louis (Search Engine Optimization) guy for a reason – because I get your business to the top of Google, Yahoo!, Bing and many other search engines.

Don’t waste any more money on untargeted shotgun marketing schemes.  Get that monkey out of your neighborhood and hire someone that can get you targeted traffic that’s ready to buy.

Google Adds Brand Searches to SERPS

Friday, April 30th, 2010

There’s a new change out to the SERPs today which I really like.  When you’re searching for a generic product, say a dryer, you’ll now see that added to the SERP pages is a link to several related brands.

serp for dryers
Click to continue »

Get Your Business on Google Maps – Correctly

Monday, April 12th, 2010

There’s no question about it, if you’re a small business, you’ve got to be listed in Google maps, Yahoo Local and Bing Local. It’s not debatable. Just do it.

But by all means, take the time to do it right. You don’t want to look like an idiot because you ran through it so quickly. And it’s not something you can pay your twelve year old son Jimmy to do, neither. You don’t have to pay some business $299 to do it, either.  That’s just crazy.  Take the time on a Sunday night to get it right.  It’ll be worth it. Click to continue »

Listed Locally: Needed Now More Than Ever

Monday, January 11th, 2010

If you’ve got a business that caters to a predominantly local market, and you aren’t active in your online strategy, you’re about to be left behind in a big way.

Late last week Google announced a new feature for their mobile search where you can find businesses near you.  This little feature, which rolled out to all iPhone and Droid users can have a huge impact on your local foot traffic.

In order to be listed in what we call the 7 pack, you’ve got to have your businesses listed in the Google Local Business Listings (LBL).  Even if your business doesn’t have a website, you can still list it in there.
Businessman looking at his smartphone
There are two main impacts by this simple change:

  • Those businesses that are listed in the LBL are going to see an increase in walk-in traffic.  Over time as the service is rolled out to more and more smartphones, it will only increase this walk-in traffic.  Since smartphones continue to get cheaper, more and more people are going to have them.  It won’t be long before most cell phones are smart/data run.
  • Not being listed in the LBL is only going to continue to hurt businesses that won’t get with the times.  It’s like ignoring the Yellow Pages 50 years ago.  It’s like saying the television fad will quietly pass.

Now, don’t forget that Google is already showing local/map results for generic queries.  That’s something they rolled out way back around March of 2009.  So it goes without saying that having a strong SEO presence in the search engines is becoming more and more mandatory.  Having your site verified in Google Webmaster tools is no longer an option.

Read other posts on Google Maps and local marketing

Oh – and once you’re listed, don’t forget to keep an eye on your listing.

Interview with Russ Henneberry from Tiny & Mighty

Tuesday, December 15th, 2009

Russ HenneberryAs part of a new series, I’m going to be doing interviews with local (Saint Louis area) industry leaders that are using social media and other forms of SEM to increase their overall business revenue and objectives.  This week I’m interviewing Russ Henneberry, owner of Tiny Business, Mighty Profits.

Russ Henneberry writes and speaks about Content Marketing Strategy and how tiny businesses can make mighty profits using a personal computer, a little imagination and a few well-placed dollars.

  1. What first spurred you to get involved with social media for your business?
    I started a business in 2004 that was a massive failure. The most critical take-away from that failure was that I needed to be more connected to colleagues, customers, and prospects. I realized that going it alone was not a good strategy and that social media was a great way for me to grow my support network.
  2. Tell us about T&M’s online strategy. What online tools are you using now to grow your customer base?
    I use a WordPress blog as a hub from which to consistently broadcast valuable and timely content that would be beneficial to my market. I use video sharing sites (YouTube, etc), Email Marketing through aWeber, and social media sites like Twitter and Facebook.
  3. Click to continue »

Upcoming Business Series Announcement

Tuesday, December 8th, 2009

More and more businesses are getting online every day. Most of these businesses are doing so only because ‘everyone else is’.  This sense of urgency is good, but needs a foundation.  There’s nothing worse than a business that has a website simply because their competition does.  Online strategy should be learned, discussed and acted upon in order to succeed.

As many of you know, I’m the moving force behind Market Saint Louis, a twice-a-year business conference that focuses on teaching local St Louis businesses the ways of online optimization, advertising and more.  Speakers from around the country fly in to share their expertise on various subjects, from SEO to Pay per Click and Analytics.  2010 is going to be even bigger, with the conferences featuring two separate tracks – one for beginners and one for businesses that are already in the game to some level.

The event isn’t cheap (although the pre-agenda tickets aren’t very expensive) and some small businesses may have a hard time shelling out several hundred dollars in this economy just to learn how to spend more time and money on the Internet.  But it’s crucial for every business to be online now.

To help quell the fears of those business owners, I’ve partnered up with the Jefferson County Library to teach a series of free classes (yes, I said free) on Online Marketing, Social Media and more.  This series of classes will run January through March, and will be very limited both in amount as well as seating.

If you’re wondering just how your competition gets their website to the top of Google searches for items you sell, you’ll learn. If you know your business needs to be on Twitter or Facebook, but you don’t know how to use these tools, you’ll learn.  And if you want to grow your online sales, you’ll learn.

Scheduled Dates

Twitter Basics and Tips

Jan 14 – 9:30AM to Noon or March 4 – 6:00PM to 8:30PM
Learn how to set up a Twitter account and how to ‘tweet’.  You’ll learn about some great tools that will help you get more followers, find great information about your interests, and how to utilize some ‘behind the scenes’ tricks to get the most out of your new account.

Marketing Your Business Website

Feb 4 – 9:30 AM to Noon  or Mar 25 – 6:00PM to 8:30PM
Do you wonder why your website isn’t listed on Yahoo! or other search engines? Are you clueless about search marketing techniques that can draw customers to your site? We will cover topics such as Search Engine Optimization (SEO), online advertising tips and avenues, along with ways to increase your website traffic along with other offline marketing ideas.

Social Media for Business – Leverage Community to Build Your Brand

Feb 11 – 6:00PM to 8:30PM
Learn how to leverage blogging, video and social media sites like Twitter and Facebook to grow your business.

Download the flyer / schedule

Sign Up Now

All classes have very limited seating and will be at the Arnold branch of the Jefferson County Library.  To sign up, call 636-296-5171.

These will be the only classes offered this Spring.  For more information on the upcoming Market Saint Louis conference (and to get the cheap ticket price) visit MarketSTL.com

The Yellow Pages – Who Wants Those Things?

Friday, December 4th, 2009

Twice a year the Yellow Pages are dropped off at various businesses around every city in the US.  This used to be a momentous event, something that I remember a lot of people buzzing about.

“The new YellowPages are here!”

Offices would theme the event around recycling, and how great they were that they were doing their part for the environment.  “Bring your old YP so we can recycle it and you’ll get a new 1988 version” was the going phrase.

Then, around 1992 or so, a company called LitePages was born.  From what I remember, Litepages was an offshoot of Southwestern Bell.  As a webmaster for a federal govt agency at the time, I received a letter in the mail from them explaining that we could have one of their new CD White Pages in exchange for signing a letter stating that we’d order x percent less phone books the next go-round.   It was a win-win for both sides.
Click to continue »

They Finally Took the Phone Books Away

Thursday, April 16th, 2009

In St. Louis, every March and October the Yellow Pages (YP)  are delivered to the homes and businesses across the area.  These new phone books replace the ones delivered the year prior.  Delivery dates may be the same across the country, I’m not sure.

Many of you know that I do some web work on an Army contract several days a week in the Federal Center in downtown St. Louis.  Well, I make it a point to watch for the new phone books, which showed up around March 8th this year.  Because of the large amount of worker bees here (about 250), they wheel the phone books in on pallets and put them in the hallway.  Then the worker bees can just come by and grab a new book (and put their old one in a recycle bin).

This year, I kept tabs on the amount of phone books.  Over the period of 38 days, about 16 phone books were taken from the pallet of 200.

Sixteen books.

Just for giggles, I visited a few of the other floors in the building to see how many phone books were still sitting around.  Every floor (except for the IRS area) had about the same amount of books remaining on their pallets.

They finally wheeled them out yesterday. I hope they went to a recycling center somewhere.

Mr. Small Business owner, what does this tell you about the future of Yellow Page advertising?  Are you still spending thousands or tens of thousands of dollars on YP ads?  Your audience is shrinking, and your money is being wasted.

I have a few clients who are ahead of the curve when it comes to Internet Marketing.  They recognized the poor use of their marketing budgets with YP and have since scaled back their spending on these sources, and have put that money into building their online presence through blogging and link building.  They are reaping huge harvests on their well-placed seeds.

I’m not saying to drop your YP ad.  In fact, I think it’s still a viable source of traffic, particularly if your target audience is over the age of 50.  But I am saying don’t put so much money into it any more.  A simple ad with your company name, phone number and URL is all you need.

Shameless Plug: Quit wasting money on dying forms of marketing/advertising. Put that money into hiring someone (like me) that will help your business continue to grow and thrive. Create a presence and a following online, provide outstanding customer service, and the customers will come.

Mobile Twitter Coupons

Thursday, March 5th, 2009

I think the power of social media has yet to begin to peak.  The potential out there is just incredible.

Today I met with a potential client who owns several Italian restaurants here in the St. Louis area.  They are (just like every other restaurant) wondering how they can tap into the search engine and social media fields to gain new clients.  With the down economy, people are being more and more select about where they spend their money for dining.  Here’s where Twitter can come to the rescue.

I don’t want to go into the whole explain-twitter-to-me thing, but here’s something cool that many people may not know – twitter can link up to your cell phone, and you can receive updates about whatever it is you choose to see updates about.  You can see what friends are saying, or you can get notified anytime someone uses a certain phrase, etc.

So let’s say I’m looking for a good Italian restaurant in St. Louis and I post a quick note to Twitter via my cell. (Just a note here – if you don’t use your cell phone to do that, don’t think others don’t.  A *lot* of people are using their phones for this and a lot more.)

Using their API and search tools, Mr. Restaurant Owner can watch for phrases like “italian food” and “st louis”, “saint louis”, etc.  Anytime one of those phrases come across twitter, Mr Restaurant Owner immediately (or through automation) sends out a coupon for a free drink at his restaurant.  Or a free appetizer.  Whatever.

Using social media, getting clients that may have otherwise never known about you will get easier and easier.  But if you don’t know how to use the social media platforms to do these things, you’re going to be stuck standing on the front porch hoping customers see your sign.

You Cheapskate – Get a Real Website

Wednesday, March 4th, 2009

Dear Mr. Restaurant/Band/Coffee Shop/Nightclub Owner,

MySpace is for thirteen year olds.  If that’s not your target market, get a grown up website.  Seriously, do you have any idea how stupid it sounds to hear your commercial on the radio pointing us (the ones with the money you want) to your myspace page? Give me a break.

Getting a simple ‘brochure’ website, while still not the best and most practical way to go, is probably going to cost you less than $1000 including your own domain name and hosting.

Then when you realize that you need a real website, call me.  I’ll get you more traffic and exposure than you’ll know what to do with.