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Your Website Needs to Be on an Island

Thursday, June 2nd, 2011

Since the mid nineties, I’ve owned a web hosting company.  Although I rarely promote it, it is a terrific complement to my SEO business.

One of the great things about having my own servers is that I can control many of the things that a typical hosting company won’t let you do.  One of those is IP addresses. Click to continue »

Wishers Fishers & Dishers

Thursday, September 16th, 2010

Every day I seem to meet one.  Or get an email from one.  Or a phone call.

No matter how we cross paths, the result is always the same. Nothing happens.

Who am I meeting? Business owners that – by outward appearance – seem to want to grow their business.  I find them all over.  Chamber meetings, conferences, classes, meetups, you name it.  They are there to learn about growing their business.

But they don’t take the steps to actually grow it.
Click to continue »

The Bad Decision: A Parable

Wednesday, June 30th, 2010

This story was inspired by a recent broadcast on WMR with Dave Naylor, one of the industry’s well known and most vocal SEOs.  My good friend Russ told me about it, and after hearing it I just had to write a parable based on Dave’s comments.

Joe Starts a Business

Once upon a time there was a man who lost his job.  Because of the economy and his go-getter attitude, Joe decided to start his own company. Joe was eager to get his new business going, and a big component of it would be online.  So Joe went to his favorite search engine and typed in something like ‘buy my .com‘ and minutes later he had registered his business name’s .com address.  During the checkout process, he was offered a few other things, including .net, .org and .info extensions for his business.  He figured the .com was the only one worth having, so he didn’t get the others.
Click to continue »

Google Adds Brand Searches to SERPS

Friday, April 30th, 2010

There’s a new change out to the SERPs today which I really like.  When you’re searching for a generic product, say a dryer, you’ll now see that added to the SERP pages is a link to several related brands.

serp for dryers
Click to continue »

How NOT to Use Social Media for Your Pizza Business

Thursday, December 3rd, 2009

About two months ago I read an incredible book by Chris Brogan titled “Trust Agents“.  I loved the book so much that I purchased additional copies and mailed them to all of my clients.

In short, the book goes over how businesses (or individuals that want to brand themselves) can use social media in ways that work to their advantage.  Things such as gaining trust with your followers, providing them with value, etc.  It’s an awesome read and one of the very few books I’m passionate about recommending to others.

There’s an etiquette (and strategy) in promoting your business on sites like Twitter, Facebook, etc. You don’t want to come across as a spammer, pushing out sale after self-serving sale and think that your followers will hang around.  Everyone loves to buy, but no one likes to be sold to.

Today’s perfect example of this is a conversation I had with Ferraro’s Pizza, a Saint Louis joint that uses Twitter to promote themselves.  Before this week, their Twitter account was abandoned, unused and dormant since mid-October.  Then today, the account suddenly pipes back into action – promoting their great lunch sales over and over again.  In a matter of 9 minutes, Feraro’s sent out 5 tweets about their specials. That’s. Excessive. Click to continue »

Dominating Your Niche

Wednesday, September 23rd, 2009

I’ve got some clients who are not really serious about their niche.  They dabble around with a few hundred bucks a month and think that they’re going to get big gigs from it. Month after month they trudge along but never really get anywhere.

Then I’ve got other clients who are afraid to grow.  Their niche in the Saint Louis are is WIDE OPEN, and they see what Internet Marketing can do for their business, and they are afraid.  They aren’t afraid to spend the money, they’re afraid that their business will grow and they’ll have to “do more things” like hire people, etc.

And then I’ve got a few clients who own their niche.  They are excited about where their website is taking them.  They are attending industry conferences and shows, constantly prowling for the next vendor that shows signs of Internet awareness (so they can partner up and dominate even more). These clients are online day and night, learning about their industry, teaching themselves SEO basics (so they can spot opportunity) and they aren’t afraid to email me with questions and bounce ideas off of me.

Those are the clients we all love to have.  They aren’t here to joke around.  They are here to do business, make money, and dominate their niche.  They see the potential in their business online.  They see new niches that branch off and strengthen their core, and they dominate them too.

Check out what Gary Vaynerchuk has to say about using the Internet as your business platform and then let me know how I can help you get there.

Analyzing an SEO Spammer

Thursday, January 22nd, 2009

We’ve all seen the emails, promising us high rankings if we’d just reply.  Personally I’ve deleted hundreds of them, ignoring their great offers of near-world peace.

For some reason though, today I thought I’d just check one out.  The email was just like the others.

From: Jerry Dennison
Subject: your website
Date: January 21, 2009

We can put your site at the top of a search engines listings. If this is something you might be interested in, send me a reply with the web addresses you want to promote and the best way to contact you with some options.

Sincerely,

Jerry Dennison
Big Block Search

So I thought I’d do a little research on Jerry’s website, and his claims to get me to the top of the search engines.  Which is cool, because I really want to rank for the term ‘SEO’.  I’m sure if anyone can do it, Jerry can.

First stop, BigBlockSearch.com.  It’s a pretty generic website, most likely it is the same landing page as all the other SEO-spam emails I get.  There’s a form that I can fill out to find out more information.  No information about the company, no other pages.  There is a little blurb on the page about Christmas approaching.  I guess they mean Christmas ’09.  Man, this company is on the leading edge!

There’s two contact us links on the page, both going to linda@.  Hey wait, where’s Jerry?

So I fill out the form (Get a free review of your website!) for one of my newer websites, along with the message ‘not sure what you can do but we need more traffic’.  I don’t want to leave a phone number, so I leave it blank.  Whoops.

Guess I should filled that out.  Interestingly, the title bar says Unable to Send E-Mail – CoffeeCup Form Builder. Ah, coffeecup.  FrontPage’s cousin.

So I hit the back button, fill out all fields, and hit Submit again.  Funny thing, I get the same result.  So apparently they aren’t relying on the website to generate many leads, or their site just happens to be down when I visit.  Either way, it doesn’t look like my chances are good for my one-word ranking.  Darnit.

Next stop: WHOIS.  According to them, the site was just registered in December of 2008, its not even a month old.  Yet, it says that the site is climbing the Alexa rankings like mad, and that it gets over 3000 visitors a month.  Wow, really?

The domain is privately registered, so that’s a dead end.  The server is located in China, and when I click through to the 2 other websites hosted on this server, they both come back as Chinese sites.  WHOIS gives them an SEO score of 68% (I know it doesn’t mean much, but still, shouldn’t it be 100%?)

Next stop: archive.org.  It’s a long shot, but what the heck.  Sure enough though, no info.

Last stop: Google.  Maybe they’ll have some info for me.  I really want these guys to help me rank.

Hey, I’m in luck! My buddy jerry is listed here, linda is mentioned here, and here too.  There are some other mentions, but they are all about the same.

Darnit, it looks like my rankings are still far off.

So the big question still lingers, what is the purpose of all of this?  They obviously aren’t getting much business from it.  3000+ visitors? I don’t believe that.  Especially when their forms don’t work.

My only theory is that they are simply using it as a ruse to gather email addresses for other spam-related mailings.  The SEO stuff is just a ruse to get business owners to fill out the form for their email address.

I should also mention here that I could have emailed “Linda” for more info, but I decided that was probably a bad idea. I’m really hoping I’m wrong, and that Jerry (or Linda) will get me to the top of the search engines soon (sarcasm).

What’s your theory?

Is Your SEO Firm Hurting You?

Tuesday, January 6th, 2009

Check out the latest blog post over at Where Is My Business

Why We Only Take One SEO Client Per Industry

Does this unstable economy drive up prices for SEO?

Tuesday, November 25th, 2008

It’s a question I’m wondering as I receive more and more calls from various businesses, both small and large, who are suddenly finding themselves in need of some marketing.  People aren’t buying like they have been in years past, and some businesses are smart enough to realize that the future of marketing is on the Internet.

So as I continue to receive these calls, the industries are starting to overlap.  A landscaper calls, a lawn maintenance company calls, a pool builder calls.  While these industries are different in their respective ways, they are also the same.

So it got me wondering – are other SEOs receiving more calls, and if so, are they able to be more picky and/or command a higher price for their services than they were say a year or two ago?

I should preface this by saying that my company personally will not take on more than one client per industry.  If a landscaper hires me, and another calls, I have to turn them down.  The biggest reason is ethical – I can’t get both businesses to rank #1 for competing keywords.  Perhaps other SEOs will take on more than one client per industry, but I don’t see how they could do it and still sleep well at night.

Now, if a landscaper and a lawn maintenance company hire me, they are similar but aren’t really competing over the same rankings, so I wouldn’t have a problem with it.  Even better, they could cross-promote each other and make a bit more money/get more referrals that way.  It’s a win-win.

So back to my question – which I guess is actually two quesitons.

  1. As an SEO, are you finding that you can be more particular about which clients you take on?  Are there more than one business per industry considering your services?
  2. And if so, are you raising your rates because of this demand?  Or, are you finding that there is more competition (since there are more customers) and you are having to lower your prices to stay competitive?

Don’t Go to SEO War Unprepared

Thursday, October 23rd, 2008

There’s nothing more exciting than landing that first client and jumping right into the link building/onpage SEO immediately. But hold on there, sir knight – you’ve got some work to do before you even think about doing actual SEO stuff. Below is a list of preparations I think you should make before putting any time into link building/onpage changes.

Prepare a baseline

Every SEO campaign must show improvement – whether that means more traffic, more leads or higher rankings. If you don’t get a baseline established from the start, you won’t be able to show improvement over time.

  1. Keyword Research
    Duh.  Know what you’re wanting to rank for before you start making changes.  I’m hoping this was a no-brainer.
  2. Add an analytics program to the website
    Whether Google analytics, AWStats, Webalizer, whatever. Just start getting some numbers on current traffic, keywords etc. Even if there is little or no traffic to the website, establish that up front so that you can show improvement over the months to come.
  3. Identify the competition
    It’s important to establish who the big players are – online and offline – and there is a difference. Some businesses have no clue what SEO is, but they may have a big marketing budget that they waste on billboards, sponsorships, etc. Make sure you identify them, along with any “online only” competition who may be ranking well but perhaps aren’t as widely known.
    Know where these competitors are ranking so you can track their progress (or regress) as your campaign kicks into full swing.
  4. Run a keyword ranking report
    Run a report of all the current ranking positions with at least the top 20 keywords you are preparing to tackle. Even if it’s blank, this will show that when you started, the website did not have any rankings. I run AWR, and use it against the three major SE’s only.
  5. Run the same report for at least two of the competitors you want to beat
    When I recently started an SEO campaign for a real estate client, I first found out who the two “biggest” agents in the area were online, and I ran the same keyword report against their domains.
  6. Make a link baseline
    There are several ways to do this, from programs that will do it for you, to a simple Excel spreadsheet that you make yourself. Find out just how many backlinks your site currently has, and do the same for the competitors you identified above.
  7. Make an index baseline
    Do the same as above but for the amount of pages the search engines currently have indexed for your website.

Wake Up the Spiders

Now that you’ve got your baseline, you’re going to need to get the spiderfood ready.  Since most likely you are going to be dealing with a site that has probably had little or no updates in some time, the bots aren’t exactly knocking down your proverbial website door to get your new content.  Since your client may be on as much as a six week visit cycle, you need to help them realize there is movement in your camp.

  1. Add your website to Google Webmaster Tools
    This simple task can reveal some things that are broken and yet easy to fix on your site.  It will also “tell” the Googlebot that a real person resides behind this domain.
  2. Create a robots.txt file
    You’d be surprised how many websites don’t even have one of these.  Help the bots know what to feed on.  At the same time, make sure you tell the bots what not to feed on. (admin, images, includes folders)
  3. Make an XML sitemap
    You can generate these fairly easily using sites like xml-sitemaps.com.  Download it and put the xml file in your domain’s root folder.  Then make sure you go tell Google Webmaster Tools where it’s at.  You can also add a line to your robots.txt file telling the other search engine bots where to find it.
  4. 404 for the win
    Over the course of the next few weeks, as you start to see stats from the program you installed above, make sure you start to fix any dead links you see.  You should also consider creating a nice looking 404 page that helps the customer find what they may have been looking for.  A page of top-level links would work, or you could even get fancy, but that’s beyond the scope of this article.
  5. Decide what URL is best
    Adding a few lines of code to your .htaccess file (what? you don’t have that either?!) can surprisingly help your search engine rankings improve rather quickly.  Decide if you want your site to always show as domain.com or www.domain.com.  I’ve heard theories on both, and personally I always use the www version.

Assuming you follow most of these suggestions, you are now armored and ready to start actually modifying and changing your clients’ website.  Go ye – take thy rankings and climb to victory!