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I Need SEO, Now What?

Thursday, February 11th, 2010

I’m having a blast with the free Internet Marketing series I’m teaching here in Saint Louis.  The room has been packed at each session and the one I’m teaching tonight is no doubt going to be the same.

Tonight will be the final of three awesome classes.  Of the three, I enjoy teaching Marketing Your Business Website the most.  It’s basically a ten thousand-foot view of Internet Marketing, including pointers on good domain names, design and of course SEO.

I’ve been teaching this particular class for over four years now, and the expression of people’s faces as I close out the curriculum is nearly always the same.

Shock.  Surprise.

“We had no idea there was so much involved in getting our site to rank.”

“This is a ton of work and we’re already busy running our business.”

“We’ve got to do this but can’t believe all that’s involved.”

The realizations are always about the same.  There’s a lot to do to get your site moving towards the top.  There’s more than just coming up with a list of twenty keywords that you think are important (because your web guy asked you for them).  Lots more.  Not to mention social media, PPC or blogging.

So what do you do from here?

Click to continue »

Choosing a Domain Name

Tuesday, September 15th, 2009

Will,

I have a general question for you.  I am looking to register a domain name or two.  One would be for widget sales.  Anything obvious like widgets.com or greatwidgets.com are all taken.  Obviously with many people selling these, placement would be important.  So.how critical would it be that the phrase “widgets” is in the title? For instance.I considered other names like classywids, or I have considered using a long name like widgetsbygreg.  What would be the best strategy starting out?

Greg, thanks for the question.  I’m going to answer this with a lot more questions, so get ready.

All the Small Things

Search placement is all about small things. One change to a page or site can result in more traffic.  One well-placed link on another’s (relevant) website can result in a higher ranking for your site.  One modification to your title tag can move you up a few slots. One keyword in your domain name may give you an advantage.

But there is no one thing anyone can do to climb to the top of any niche.  Just like the game Jenga, it’s not one piece that tumbles the tower, it’s the culmination of many pieces that finally brings it down.

choosing a domain name or URLThere is definitely an advantage to having your keyword/keyphrase in your URL.  If you’re up against some decent competition, every little bit helps.

Hi, I’m Domain. Remember me?

But you should also realize that there’s more at play here than just a domain name.  There’s also the ‘rememberability factor’ to consider.  Will someone who sees your domain on a passing car or billboard still remember it when they get to work?  If you mention your domain at a networking event, and two months later someone needs a widget, are they going to remember your domain name?

The rememberability factor may outweigh the need for a keyword rich domain name.  Notice I said may outweigh. It just depends.  Amazon isn’t about a rainforest, it’s about books. Zappos isn’t about people being shocked, it’s about shoes.

One thing I often mention when speaking is that your domain should always pass the phone test.  The phone test is simple: If you can call up a stranger and say “Go to my website.  www.widgets.com” and the person at the other end understands what you said (without you saying anything else), you pass.  Many companies have domains with dashes, misspellings and other craziness in them.  They have to spell out their domain to everyone that calls.  Not good.

I once had a client who had www in the middle of their domain. As in www.thewwwstore.com.  Talk about confusing! People would hear the second set of w’s and really misunderstand.  They’d end up not finding the site, and would probably go on to a competitor.

This also rings true for dashes in domain names.  They may help you rank well because they ‘break apart’ your keywords, but will word-of-mouth referrers be able to remember your domain name and the dashes? Not usually.

Don’t Dig Yourself Into a Hole

There are other things to consider, too.  How are you going to market the website? Social media? Search placement? TV/Radio/Traditional methods?  Classywids or Classywidgets are nice names, fairly easy to remember, but they pigeonhole you into only selling ‘widgets’.  What happens if you want to expand to doodads or contraptions?

This is a two-edged sword.  If you want to dominate the widget market (and only the widget market), a widget-based domain name is the way to go.  But if you see yourself expanding in two years after dominating that market, you’ve got another issue on your hands.  Now you need a more ‘generic’ domain name.  No longer can you really have your keyword in your domain name because you’ll end up with headaches when you try to expand.

You can, or course, dominate one market with a widget-based URL and then start a completely new website with a doodad-based domain name.  Problem is, you’re completely starting over.  You’ve jumped into a new market with a completely new set of competitors.  Had you selected a different name, you’d have two years of history and credibility behind you to fuel your new niche.

Do Some Research

There are a few things that can help you decide what’s the best route for buying a domain name.  GoDaddy (and some other domain registrars) offers some tools to help suggest ideas for domains.  Look up your main keyword (which is most likely taken) and then look at their suggestions.  You may get some good ideas.

I also suggest you use a thesaurus to check out other names and ideas.  Perhaps contraptions.com is a more generic name than widgets.com.

Also think about what the product does for your end user.  If your widget makes them warmer, perhaps something like warmernights.com is up your alley. Once again, be careful of pigeonholing yourself into a corner with these sort of domains.

Hopefully my suggestions help you pick out something good, Greg.  Good luck in your sales!

Building a Brochure Website the Easy Way

Thursday, February 12th, 2009

Often I’m contacted by small businesses without a lot of money who need a website.  They are usually put off by the costs associated with building a quality, SEO friendly website.  They just want their business online.

While I agree that they are missing most of the potential of being online, I also see that these business owners may simply be getting online because of a knee-jerk reaction to something that happened recently in their life:

  • A customer asked (or many customers ask) about their website.  They had to admit they didn’t have one.
  • A business colleague mentioned that he got his website up and running, and is excited about it.
  • A rival business launched their website
  • At a recent Kiwanis/Chamber/Seminar they heard about the great conversions online retailers are getting.

There are plenty more, but these are the core reasons that I’ve heard over time which ‘kicked the business owner into gear’.

So what do we (web developers and SEO geeks) do with these customers when they are recognized?  Do we simply state a minimum budget and leave them with a ‘take it or leave it’ attitude?  Should we simply refer them on to one of our friends that do crappy work on the cheap?

No! We take the gig.

If you have a potential client who wants a website, but really has no clue what they want, it is our duty and our assignment to explain to them what they need – an online presence that creates leads and sales!

Now I’m not saying take every gig that calls.  There are some business owners out there who want everything for nothing.  They are usually more demanding than serious business owners, and they waste a ton of your time on frivolous things.  Those customers you dump off to your web designer friend (or enemy).  But those business owners who have a viable and profitable business in an industry that lacks serious SEO competition, and just need a brochure website – take them.

I often take these clients simply because I see the potential.  If you can build them a website that won’t take a lot of time and can be easily optimized, why not?  When they start seeing leads trickle in, you’ll be in a great position to explain what you do and how you can increase that traffic tremendously.  It’s leverage.

So what’s the secret of setting up one of these ‘brochure’ websites without spending a ton of time doing so?  Wordpress.

Even though it’s main function is blogging, you can still use it as a great foundation for what your business owner needs.  Creating pages is extremely simple, and finding a template for them is seriously quick.  Within just a few hours you can have them a website up and running – to the tune of whatever you quoted them (I’d say $600 bucks including 1 year of hosting and a domain name would do the trick).

The good news is, if they call you in a few months and need to add things, all you have to do is create a new post/page on the site, and its up.  It’s linked.  It’s ready to go.  No backend coding, no huge amount of time spent doing markup.  Copy. Paste. Publish. Done.

And if they turn into a serious SEO customer, you’ve already got a nice foundation to build upon.

Tune Up Your Magnet

Saturday, January 24th, 2009

Back when I first got out of the military, I got a job at a local copier repair shop.  We tore down used copiers to their frame and then rebuilt the entire thing from the ground up with new parts.  We had one entire 4-shelf setup for each copier, storing parts that were still good, along with every screw, roller and rubber grommet that went back in. A good sized machine could take three or four days to complete.

It was very important for the repairmen to have nice tools, including a magnetized Phillips screwdriver.  Without this tool, it was pretty much impossible to get into those little nooks and crannies to tighten screws.

From time to time, the magnetism in the screwdrivers would wear off, and we’d have to ‘tune them up’.  We did so by taking apart an old solenoid and putting the tip of the screwdriver in the middle of it, then plug that bad boy in.  The magnetic forces created by the coil would help the magnetic particles refocus and realign, and by morning we’d have a kick-ass screwdriver again.

The Two Versions of Marketing

For years and years, marketing has been all about outbound (or Interruption) marketing.  Companies would interrupt people through email blasts, radio or tv commercials, telemarketing and more to try to get their brand in front of potential customers.  That was the old way.  It’s no fun, not trackable, and most companies weren’t really thrilled with doing it.  A necessary evil.

As the Internet continues to mature, new communication paths and opportunities are coming to business owners, including a great new way to market to potential customers – inbound marketing.  Think of inbound marketing as a lot like a magnet; you create content that people are drawn to.  People want to read your blog because it is interesting and provides insight to an industry or product they have never had access to before.  Can you see where I’m going with this?

If you aren’t doing inbound marketing, well, shame on you.  The time is here (actually, it’s passing you by) to get involved.  Creating content should be something you all the time.  This new content will pull in visitors that are looking for just what you’re talking about.  Yeah, thanks to search engines, RSS feeds and social media, it pulls them in.  You don’t have to go stand on a corner with a megaphone and beg people to come into your store, they’ll come because they are simply interested with what you have to say/provide.

Inbound marketing methods

Blogging – if you aren’t blogging at least once a week for your business, you are missing out on some major traffic.  From ranking your site for ‘long tail links’ to providing your customers with info they need, blogging is by far the number one way to increase your website’s overall footprint on the Internet.

SEO / SEM – If you’re reading this blog, chances are you’ve already been exposed to SEO in some amount.  Search engine optimization is an awesome way to increase your rankings in the “big three” as well as all the thousands of other smaller search engines out there.  SEO also means you understand and watch what your website visitors are doing, and if they’re not buying, how to adjust accordingly to prod them along.

Social Media – Today its all about relationships and community.  From mySpace to Facebook to Twitter and beyond, people are creating their own inbound marketing channels through these websites and methods of communication.

RSS – I had a hard time grasping RSS when it first came out.  It’s a tough one to explain, but once you understand it, you’ll never believe you could have made it through a week without it.  Good thing is, if you’re blogging, you’ve probably already got RSS capabilities, you just need to promote them a bit more.

Viral Media – YouTube used to be something that people visited because they were bored or just wanted to see themselves online.  However, when it sold to Google for 1.6 billion dollars, businesses soon figured out that there is huge potential in video.  Creating videos that people want to share can result in literally thousands of visitors to your website.  Be creative, think it out, and watch it grow.

Tools – As you start to grow your website, you’ll probably start to see some recurring themes.  People will be using search terms that push them to your website, and the information they seek you have.  Smart businesses are creating tools for these visitors, and thus cornering a part of a market that their competitors don’t have.  Examples? Sure.

  • An online mortgage calculator on a real estate agent’s website
  • A wine grading worksheet for wannabe connoisseurs
  • A downloadable town reference guide on a bed and breakfast owners’ website

So how’s your magnet working for you?

Is it focused and aligned, pulling in those customers (and dollars), or is it too weak (or non-existant) to hold onto your goal at all?  Your inbound marketing magnet should be on full blast, and if it isn’t, now is the time to get it tuned.