December, 2009

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Google Just Increased My Revenue

Thursday, December 31st, 2009

News came out today that Google has officially removed the 7 pack for search queries related to SEO. Of course, these queries have a geolocator and used to feature seven companies related to the query. It still works for other industries, plumbing for example.

Some people in the SEO community are freaking out about it, but I’m all for it.

There are ways to ‘game’ the 7 pack, such as purchasing a UPS box close to the city center that you want to be featured for, etc.  Some say that doesn’t even work, but I’ve got several clients who think it is worth the $100 or so yearly investment.

Nonetheless, I think it’s great.  No longer will 6 incompetent SEOs be listed alongside my name.  Now they’ll have to work for it – showing that they can actually rank for the term that is what they do.  I started targeting St Louis SEO years ago, so I’ve got a nice advantage already.  I was showing up in the 7 pack as well as the organic results.

Some other industries seem to have been hit as well, including web design, ad agencies, web hosting and graphic designers.  Some of these have been confirmed, but others haven’t.  Do a few searches for IT-related industries and you’ll see which have been removed.

So thanks, Google, for removing 6 competitors from the SERP I’m targeting.   I appreciate it.

Interview: Greg Bussmann of Exec Business Products

Wednesday, December 30th, 2009

Exec Business Products is an independent, business to business office supplies company. We provide St. Louis businesses with everything from custom printing to hardware, and all the supplies in between. The company has been around for 30 years, me for half of that time. Exec has thrived in a competitive market by offering great service, prices as good or better than the chains, and free local delivery.

1. What first spurred you to get involved with social media for your business?

Well, the office supplies business is one that is rooted in old school methodology…from top to bottom, and as a result, I thought the sales process was a bit primitive…cold calling or canvassing door to door, trying to get your giant catalog in the hands of buyers, it works if you put enough numbers into the funnel, but it is also very hard to differentiate yourself from your competition…so I thought social media might present an opportunity to better leverage my sales efforts, since I am a small company, and get my message to more people than I could otherwise, in a way that the competition maybe had not caught on to yet.
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Interview with Chris Reimer aka RizzoTees

Tuesday, December 22nd, 2009

As part of my continuing series on Saint Louis business people, this week I reach out to Chris Reimer, who most people know as @RizzoTees on Twitter.  He’s very active on the social media front, so most questions revolve around that.  Chris founded Rizzo Tees back in October 2007, and his website went live on October 30, 2008.  Chris is a one-man-show, designing and selling funny t-shirts out of his basement in South St. Louis.  And Chris wanted me to pass this on to you:  “I love you more than bacon – never forget!”

  1. Chris, thanks for taking a few minutes to answer my questions.  What first spurred you to get involved with social media for your business?
    Two things – I truly enjoy interacting with people, and a lack of money.
    First, people: I am obviously, at the base of it, nothing more than a new-age salesperson. I mean, in the interest of full disclosure, yes, I have a funny t shirt company, and I’d be psyched if you bought a shirt or two from me! For selfish, capitalistic reasons, Social Media is a great place for me to be. But beyond that, I love Click to continue »

More Evidence That Yellow Books are Dying

Wednesday, December 16th, 2009

New York Magazine came up with a list of 16 once-common items that were made obsolete in the 2000s. Most are pretty accurate (when’s the last time you licked a stamp?) but some were a bit premature, I think. Fax machines, smoking in bars and incadescent light bulbs still have years to go before I’d call them ‘obsolete’. Click to continue »

Interview with Russ Henneberry from Tiny & Mighty

Tuesday, December 15th, 2009

Russ HenneberryAs part of a new series, I’m going to be doing interviews with local (Saint Louis area) industry leaders that are using social media and other forms of SEM to increase their overall business revenue and objectives.  This week I’m interviewing Russ Henneberry, owner of Tiny Business, Mighty Profits.

Russ Henneberry writes and speaks about Content Marketing Strategy and how tiny businesses can make mighty profits using a personal computer, a little imagination and a few well-placed dollars.

  1. What first spurred you to get involved with social media for your business?
    I started a business in 2004 that was a massive failure. The most critical take-away from that failure was that I needed to be more connected to colleagues, customers, and prospects. I realized that going it alone was not a good strategy and that social media was a great way for me to grow my support network.
  2. Tell us about T&M’s online strategy. What online tools are you using now to grow your customer base?
    I use a WordPress blog as a hub from which to consistently broadcast valuable and timely content that would be beneficial to my market. I use video sharing sites (YouTube, etc), Email Marketing through aWeber, and social media sites like Twitter and Facebook.
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Just Who’s Thinking About SEO?

Thursday, December 10th, 2009

It’s all over twitter – more and more businesses are looking to SEO, social media and other forms of online “advertising” to get the word out about their services and products.  And I’ve done my share of proposals for these businesses as well.  Some hired me, some didn’t.  But it’s always fun to reflect back and see who contacted me throughout the past year.  Below is a small but interesting list of companies I did SEO proposals for in 2009.
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Saint Louis Sees 16% Rise in Business Bankruptcies

Wednesday, December 9th, 2009

News came out today that business bankruptcies in Saint Louis have increased some 16% this quarter.  This is apparently below the national average, but still a huge chunk of revenue and jobs going out the window.

I’ve spent some time over the last few weeks talking to business owners about their overall financial and economic situation.  As expected, nearly every industry is down for the year.  Overall, I’d put the average drop at right around 30%.

A 30% downturn in revenue can really hurt a business. One business was down over 50%. Ouch.
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Upcoming Business Series Announcement

Tuesday, December 8th, 2009

More and more businesses are getting online every day. Most of these businesses are doing so only because ‘everyone else is’.  This sense of urgency is good, but needs a foundation.  There’s nothing worse than a business that has a website simply because their competition does.  Online strategy should be learned, discussed and acted upon in order to succeed.

As many of you know, I’m the moving force behind Market Saint Louis, a twice-a-year business conference that focuses on teaching local St Louis businesses the ways of online optimization, advertising and more.  Speakers from around the country fly in to share their expertise on various subjects, from SEO to Pay per Click and Analytics.  2010 is going to be even bigger, with the conferences featuring two separate tracks – one for beginners and one for businesses that are already in the game to some level.

The event isn’t cheap (although the pre-agenda tickets aren’t very expensive) and some small businesses may have a hard time shelling out several hundred dollars in this economy just to learn how to spend more time and money on the Internet.  But it’s crucial for every business to be online now.

To help quell the fears of those business owners, I’ve partnered up with the Jefferson County Library to teach a series of free classes (yes, I said free) on Online Marketing, Social Media and more.  This series of classes will run January through March, and will be very limited both in amount as well as seating.

If you’re wondering just how your competition gets their website to the top of Google searches for items you sell, you’ll learn. If you know your business needs to be on Twitter or Facebook, but you don’t know how to use these tools, you’ll learn.  And if you want to grow your online sales, you’ll learn.

Scheduled Dates

Twitter Basics and Tips

Jan 14 – 9:30AM to Noon or March 4 – 6:00PM to 8:30PM
Learn how to set up a Twitter account and how to ‘tweet’.  You’ll learn about some great tools that will help you get more followers, find great information about your interests, and how to utilize some ‘behind the scenes’ tricks to get the most out of your new account.

Marketing Your Business Website

Feb 4 – 9:30 AM to Noon  or Mar 25 – 6:00PM to 8:30PM
Do you wonder why your website isn’t listed on Yahoo! or other search engines? Are you clueless about search marketing techniques that can draw customers to your site? We will cover topics such as Search Engine Optimization (SEO), online advertising tips and avenues, along with ways to increase your website traffic along with other offline marketing ideas.

Social Media for Business – Leverage Community to Build Your Brand

Feb 11 – 6:00PM to 8:30PM
Learn how to leverage blogging, video and social media sites like Twitter and Facebook to grow your business.

Download the flyer / schedule

Sign Up Now

All classes have very limited seating and will be at the Arnold branch of the Jefferson County Library.  To sign up, call 636-296-5171.

These will be the only classes offered this Spring.  For more information on the upcoming Market Saint Louis conference (and to get the cheap ticket price) visit MarketSTL.com

The Yellow Pages – Who Wants Those Things?

Friday, December 4th, 2009

Twice a year the Yellow Pages are dropped off at various businesses around every city in the US.  This used to be a momentous event, something that I remember a lot of people buzzing about.

“The new YellowPages are here!”

Offices would theme the event around recycling, and how great they were that they were doing their part for the environment.  “Bring your old YP so we can recycle it and you’ll get a new 1988 version” was the going phrase.

Then, around 1992 or so, a company called LitePages was born.  From what I remember, Litepages was an offshoot of Southwestern Bell.  As a webmaster for a federal govt agency at the time, I received a letter in the mail from them explaining that we could have one of their new CD White Pages in exchange for signing a letter stating that we’d order x percent less phone books the next go-round.   It was a win-win for both sides.
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How NOT to Use Social Media for Your Pizza Business

Thursday, December 3rd, 2009

About two months ago I read an incredible book by Chris Brogan titled “Trust Agents“.  I loved the book so much that I purchased additional copies and mailed them to all of my clients.

In short, the book goes over how businesses (or individuals that want to brand themselves) can use social media in ways that work to their advantage.  Things such as gaining trust with your followers, providing them with value, etc.  It’s an awesome read and one of the very few books I’m passionate about recommending to others.

There’s an etiquette (and strategy) in promoting your business on sites like Twitter, Facebook, etc. You don’t want to come across as a spammer, pushing out sale after self-serving sale and think that your followers will hang around.  Everyone loves to buy, but no one likes to be sold to.

Today’s perfect example of this is a conversation I had with Ferraro’s Pizza, a Saint Louis joint that uses Twitter to promote themselves.  Before this week, their Twitter account was abandoned, unused and dormant since mid-October.  Then today, the account suddenly pipes back into action – promoting their great lunch sales over and over again.  In a matter of 9 minutes, Feraro’s sent out 5 tweets about their specials. That’s. Excessive. Click to continue »